Making A Difference

ERCA commit to continually trying to support the client in bettering their life

ERCA invest time and energy in what is and in what can be

ERCA staff strive to be uplifting and motivating

Make a difference

ERCA commit to continually trying to support the client in bettering their life

ERCA invest time and energy in what is and in what can be

ERCA staff strive to be uplifting and motivating

Person Centered

ERCA support clients to work towards their goals

ERCA support clients to take control over their lives

Clients have choice over the support they receive

ERCA welcomes and listens to any client and carer feedback

Dignity & Respect

ERCA treat clients and their carers with dignity and respect regardless of their culture, religion, age, race, sexual orientation and disability

All staff accept and respect clients and their carers' confidentiality and individuality

ERCA respects a client’s right to make their own decisions and choices about how they want to be supported